9/10/2023 0 Comments Eddie v restaurant tysonsThe host told us he would have to check to see if any additional tables were available because most of them were spoken for with special requests. I asked if we could be moved to another table. But there was no way that four of us were going to be able to comfortably enjoy a meal crammed into that small booth. We’re not ‘large’ people and my two teen children are just right around 100 lbs each. Our table was a small and tight booth against the far wall that was set-up for two people. Our host showed us to a table in a nearly empty restaurant. Upon arrival at the restaurant, we were promptly greeted and I was wished a happy birthday. We tend to dine earlier than most, so reservations were made for 5 pm. My husband made reservations weeks ago for four people to celebrate my birthday. When I am paying $60-75 per person for a meal – without drinks – I certainly expect to be treated with more dignity that I would if I were dining at Olive Garden. After last night’s dinner I will no longer be a patron of your restaurant, as the lack of care regarding a guest’s comfort and lack of service has become too much to overlook. Nevertheless, I have enjoyed many luncheons, dinners and special occasions at Eddie V’s and it has been our “go to” place. Service hasn’t always been excellent – and in several cases it failed to be even good. When your restaurant opened, I was one of the first to not only enjoy a meal there, but refer all of my friends. I feel compelled to write to you after a miserable dining experience last evening at your Tysons Corner, VA location. I’d send it the Eddie V’s, but apparently they don’t truly want feedback. And – the website then crashed with a message that they were “too busy to respond.” I think a bravo is order for possibly the worst customer service ever. And so I typed in their comment section to contact me about issues with a dining experience at their Tysons Corner location. However – my text below exceeds the allotted space. This restaurant leaves no way to contact them unless you fill out a form on their website and submit your comments there. This is a copy of an email comment that I TRIED sent to Eddie V’s though their website.
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